How Agentic AI Will Reshape the Student Journey in 2026

Our Research-Driven Navigate360 Roadmap

Students now expect fast, personalized support at every stage of their higher education journey, yet in many offices teams are barely keeping their heads above water. EAB research shows that more than half of student-facing staff work beyond full-time hours and are covering vacant roles, keeping schools in survival mode instead of preparing for what comes next.

This session will explore how the agentic AI capabilities in Navigate360 are reshaping the student journey today—plus what’s coming in 2026 and beyond. You’ll learn how responsible, research-backed AI handles routine tasks and works behind the scenes so your teams can focus on the relationships and decisions that advance enrollment, student success, and alumni engagement.

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Experts

Managing Director
Managing Director of Product Management