Enrollment Expert



Lori Mapps
Senior Consultant and Principal



Areas of Expertise
Enrollment 
Marketing and Recruitment
Strategy and Planning
On-Demand Webinar

Ensuring Optimal Admission-Office Staffing in a Volatile Labor Market

Admission teams everywhere are facing historic levels of staff attrition and unprecedented difficulty bringing on new talent, with dire consequences for staff morale and enrollment outcomes. This session will discuss key factors driving the staffing crunch, an understanding of which forms an important foundation for lasting solutions. It will also cover steps enrollment leaders can take right away to reduce overwork, fill open positions, and start building a workplace culture worthy of the most talented segments of the nation’s labor pool. The focus throughout will be on real-world practices developed by high-performing admission teams around the country.
Watch Now On-Demand
Session participants can expect to learn:

  • How to rapidly alleviate overwork caused by understaffing, without compromising enrollment outcomes
  • How to honor staff preferences for remote work and flexible scheduling while ensuring high levels of admission-office performance
  • How to create meaningful improvements in staff compensation, with a special focus on budget-neutral options
  • How to create compelling career paths for admissions staff and how to leverage those career paths in recruiting and retaining staff
Recording Available
Watch Now On-Demand