About the Webinar
For students who struggle to cover tuition, balance classes with work, or navigate unfamiliar college processes, another reminder to take action may not be enough. But without a way for students to respond directly, staff have little insight into what's holding them back or how to help before they fall further behind. In this panel, Austin Peay State University and Arapahoe Community College will join EAB for a candid conversation about their use of Navigate360’s Advanced AI Agent Campaigns to turn mass outreach into personalized, two-way conversations that uncovered student barriers and helped more of their students act.
 
As higher ed leaders consider where AI can deliver real value, hear directly from two institutions already putting it to the test. At Arapahoe Community College, nearly 300 students re-enrolled in six weeks during two Agent Campaigns. At Austin Peay State University, the AI agent helped reduce the number of unconfirmed students by 75% during the campaign window.
 
Join EAB’s Erin Doyle Lastowka for this panel discussion with Dr. Kacie de Saint Georges of Austin Peay State University and Tanya Brown, M.Ed., of Arapahoe Community College about:
  • Why they chose the two-way texting format of Agent Campaigns and where they started
  • What student conversations revealed, what agents handled, and when staff stepped in
  • What results they saw, lessons they learned, and what they'd do differently
Bring your questions for a live Q&A following the panel and hear what these early results could mean for your campus.

Register

Wednesday, November 4 | 1:00 p.m. ET
How Agentic Two-Way Texting Helps Colleges Re-Enroll and Support More Students
A Conversation with Austin Peay State University and Arapahoe Community College

Speakers

Tanya Brown, M.Ed.
Director of AI & Data Initiatives, Arapahoe Community College
Dr. Kacie de Saint Georges
Executive Director of University Partnerships and Success Initiatives, Austin Peay State University
Erin Doyle Lastowka
Senior Director, Technology Partner Support Team, EAB