About the Webinar
Even for colleges and universities with strong enrollment numbers, many continue to lose students before the first day of class. Between acceptance and the first day of class, students encounter unexpected barriers that make starting college feel overwhelming or even out of reach. From confusing onboarding processes to unanswered questions about finances, housing, or academic readiness, these friction points can quietly derail even the most motivated students.
In this webinar, we explore what contributes to summer melt, drawing on new research about the first-year journey to highlight where institutions unintentionally create friction and what can be done now to reduce it. We also discuss how shifts in student readiness and the public perception of higher education may make students second guess their decision to attend college.
In this session, you will learn:
- The most common friction points students face between acceptance and the first day of class
- How onboarding and communication gaps contribute to the risk of summer melt
- Practical strategies to simplify processes and keep students engaged all summer long