On-Demand: A New Era of Student Support: Personalized Care Across the Entire Student Journey with AI Agents
See how Navigate360 AI agents help colleges and universities proactively engage with students, answer questions, and connect them to the right resources.
  
Why does getting help feel harder than it should for our students? Repeating their story over and over as they figure out the right person to talk to creates confusion and frustration. And while support teams are stretched thin guiding students across a complex network of campus offices, students often still wait hours—if not days—for help.
 
It doesn’t have to be this hard. In this 30-minute webinar, the team that builds Navigate360, EAB’s CRM, showed how the newest agentic AI capabilities in the platform allow institutions to create an “intelligent front door” for all student needs. We shared how you can set up AI agents that answer questions instantly, route students accurately, and bring in staff as soon as human support is needed. We also shared real-world examples from a few of the 500+ partner institutions that are already using agents to make support easier to navigate for every student, without adding more work for staff.

Form Title Goes Here

Watch on-demand to see Navigate360’s new student success AI agents in action. 

You’ll see how Navigate360’s AI agents:

  • Proactively reach out before a student has to ask for help
  • Conversationally respond to questions 24/7 and guide students through the next step
  • Intuitively identify what barriers are getting in the way
  • Recognize when human support is needed and bring in the right person with a warm handoff
  • Connect the conversation to action that staff and students can take inside Navigate360

Watch On-Demand

Speakers

Matthew Ingram
Senior Director, Partner Development
Chris Johnson
Managing Director