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Webinar

Students of the Pandemic: How COVID-19 Has Fundamentally Altered Student Expectations—and How to Shape Your Strategy in Response

The COVID-19 pandemic spurred fundamental shifts in the student experience. While many reflect temporary shifts of necessity, others will leave enduring changes on how future students approach and interact with higher education.

Drawing on insights from consumer behavior trends and generational analysis, this webinar session will identify key pandemic-era experiences that will likely influence student behavior for years to come.

Join our researchers on-demand to learn how colleges and universities must respond to restore student trust and demonstrate the long-term value of education. Topics will include:

  • What expectations students will have for digital services after COVID-19
  • How students weigh “experience” over “outcomes” when assessing value
  • How the growing disillusionment with societal institutions will impact perceptions of higher ed
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