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About the Webinar
Many institutions still look for indicators of retention risk in the usual places: low grades, poor attendance, and missed assignments. But as student needs grow more complex, those traditional warning signs are not enough to identify all the students most likely to leave.
At open-access institutions like Utah Tech University, where students bring a wide range of experiences and support needs, it can be even harder to manage. When Utah Tech discovered that 40% of students who did not return had a GPA of 3.0 or higher, they knew they needed to rethink their approach to identifying who needed support and when. In this webinar, Utah Tech's Helen Tate and Jaden Hunt joins EAB's Joanie Garcia to examine how a sequence of intentional touchpoints across the semester reveals hidden risk earlier and leads to measurable gains in retention and persistence.
- See a week-by-week breakdown of Utah Tech’s retention model and how it sustains coordinated outreach across the semester
- Understand how Utah Tech delivers concierge-level support to more than 13,000 students without burning out staff
- Explore why coordination across advising, financial aid, tutoring, career services, and residence life is so critical—and what it took to make that approach work
Speakers
