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What Keeps Students from Accessing Support and How to Fix It
Strategies to Connect More Students to the Right Help at the Right Time

Join this webinar to learn what hidden barriers are costing you students and how technology can help your institution close those gaps at scale.

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Watch On-Demand

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Join Us on One of Two Dates

Thursday, March 12 | 4:00–5:00 p.m. ET
Monday, March 16 | 3:00–4:00 p.m. ET

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About the Webinar

Student success leaders know how important it is to catch small issues before they lead to a student stopping out. When the support they need is fragmented, pathways are unclear, and staff are stretched thin, getting help at the right time becomes much harder. This is how small issues quietly become bigger risks to their persistence, and by the time someone intervenes, it can be too late.

Watch this webinar to explore how technology can help your institution remove the hidden barriers that slow intervention and knock students off track. Attendees will learn three practical ways institutions can make existing support easier to find and act on. They'll also explore how coordinated care can strengthen follow-through and build student trust, and how automation and agentic AI can help teams do this work at scale. You'll also hear how Iowa State University, a Navigate360 partner, used quick check-ins, reenrollment outreach, and coordinated case management to connect more students to the right support at the right time.

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About the Webinar

Join EAB’s lead student success researcher, Ed Venit, and Managing Director of Success Technology, Chris Johnson, as they explore why AI agents are rapidly becoming essential for enrollment, advising, and advancement teams.

Grounded in the latest research on staffing strain and rising student expectations, this session will walk through how Navigate360’s agentic AI is built to meaningfully lighten workloads while strengthening human connection—not replacing it.

You’ll leave this session with:

New research on why AI agents are emerging as a priority for enrollment, student success, and advancement teams
A clear understanding of how agentic AI can relieve pressure on staff without replacing the human relationships that drive better outcomes
Examples from Navigate360 partners of how AI agents can support routine interactions across the student journey
Clear next steps for where to start with agentic AI on your campus and what to monitor as you scale its use

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Courtney Bondi

Strategic Leader, Student Success

William Harmon

Senior Director, Technology

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Ed Venit, Ph.D.

Senior Advisor

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What Keeps Students from Accessing Support and How to Fix ItStrategies to Connect More Students to the Right Help at the Right Time

Watch On-Demand

Join Us on One of Two Dates

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About the Webinar

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What Keeps Students from Accessing Support and How to Fix It
Strategies to Connect More Students to the Right Help at the Right Time